Privacy

PRIVACY POLICY

Our store www.theheartblog.uk is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your use of our store will also be governed by Shopify's Privacy Policy and Terms of Service, please read: 
https://www.shopify.com/legal/privacy 
https://www.shopify.com/legal/terms

SECTION 1 - WHAT PERSONAL INFORMATION DO WE COLLECT AND WHAT DO WE DO WITH IT?

When you purchase something from our store, as part of the buying and selling process, we collect the necessary personal information you give us, such as your name, address, telephone number, email address and payment details. We use this information to fulfill the business transaction that you have requested.

We do not use this information for email marketing or any other marketing.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address, information about your browser and operating system, and information about your store activity, in order to teach us about shopping trends so we can best serve you. We do not use any of this information to personally identify you; we see only anonymised, aggregated data.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. Our legal basis for processing your data in these cases is to fulfill our retail contract with you, in order to provide you with the service you have requested.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your explicit consent.

How do I withdraw my consent?

If having given us personal information and/or your consent, you change your mind, you may contact us at info@theheartblog.uk and we will do our best to assist you with your request.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment Information:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that transaction is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For further details, please read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) and their Privacy Policy (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by our Shopify-hosted store will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us so that we can fulfill the transaction you have requested.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in the United Kingdom and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

When you click on links on our store, they may direct you away from our store to other websites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Our Shopify store places cookies to enable store functionality and to track your shopping activity for aggregated statistics, as previously mentioned.

You can opt-out of cookies via your browser settings, but please be aware that some aspects of the store may not function well without the placement of cookies.

For more information on how to modify your browser settings or how to view, block, manage or filter cookies can be found in your browser’s Help facility or through such sites as: www.allaboutcookies.org.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country of residence.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon publication on the website.

SECTION 10 - CHANGE OF STORE OWNERSHIP

If our store or Shopify is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you; register a complaint; or simply want more information; please contact us info@theheartblog.uk and we will do our best to assist you with your request.

Thank you for visiting our Shopify-hosted store.